/* Painel pelo site - Conversas do WhatsApp (visual do WhatsApp) e aviso de atendimento humano. */
:root {
  --wa-bar: #008069; --wa-on-bar: #fff; --wa-wall: #EFEAE2; --wa-in: #fff; --wa-out: #D9FDD3; --wa-ai: #E7F3FF;
  --wa-text: #111B21; --wa-meta: #667781; --wa-send: #00A884; --wa-input: #fff; --wa-notice: #FFEECD; --wa-notice-text: #54656F;
  --wa-soft: #F0F2F5; --wa-chip-on: #D9FDD3; --wa-chip-on-text: #008069; --wa-green: #25D366;
}
:root[data-theme="dark"] {
  --wa-bar: #202C33; --wa-on-bar: #E9EDEF; --wa-wall: #0B141A; --wa-in: #202C33; --wa-out: #005C4B; --wa-ai: #1D3A5C;
  --wa-text: #E9EDEF; --wa-meta: #8696A0; --wa-input: #2A3942; --wa-notice: #182229; --wa-notice-text: #FFD279;
  --wa-soft: #202C33; --wa-chip-on: #0A332C; --wa-chip-on-text: #71EB85;
}

/* Lista */
.wa-list-wrap { display: grid; gap: 10px; }
.wa-search { display: flex; align-items: center; gap: 8px; height: 42px; padding: 0 14px; border-radius: 22px; background: var(--wa-soft); color: var(--muted, #667781); }
.wa-search input { flex: 1; min-width: 0; border: 0; background: transparent; color: var(--text); font: inherit; outline: none; }
.wa-filters { display: flex; flex-wrap: wrap; gap: 8px; }
.wa-filters button { border: 0; border-radius: 18px; padding: 6px 12px; background: var(--wa-soft); color: var(--muted, #667781); font: inherit; font-size: 13px; font-weight: 500; cursor: pointer; }
.wa-filters button.on { background: var(--wa-chip-on); color: var(--wa-chip-on-text); }
.wa-chats { display: grid; background: var(--surface); border: 1px solid var(--line); border-radius: 16px; overflow: hidden; }
.wa-chat { display: flex; align-items: center; gap: 12px; padding: 0 14px; color: var(--text); text-decoration: none; }
.wa-chat:hover { background: var(--wa-soft); }
.wa-chat + .wa-chat .wa-chat__body { border-top: 1px solid var(--line); }
.wa-avatar { position: relative; flex: none; display: grid; place-items: center; width: 50px; height: 50px; border-radius: 50%; background: #DFE5E7; color: #fff; font-size: 26px; }
:root[data-theme="dark"] .wa-avatar { background: #6A7175; color: #CFD4D6; }
.wa-avatar.sm { width: 40px; height: 40px; font-size: 22px; }
.wa-human-dot { position: absolute; right: -2px; bottom: -2px; display: grid; place-items: center; width: 20px; height: 20px; border-radius: 50%; background: #F59E0B; border: 2px solid var(--surface); font-size: 10px; font-style: normal; }
.wa-chat__body { flex: 1; min-width: 0; display: grid; gap: 2px; padding: 12px 0; }
.wa-chat__top { display: flex; align-items: center; gap: 8px; min-width: 0; }
.wa-chat__top b { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-weight: 600; font-size: 16px; }
.wa-chat__top small { flex: none; color: var(--muted, #667781); font-size: 12px; }
.wa-chat__top small.new { color: var(--wa-green); font-weight: 600; }
.wa-chat__preview { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--muted, #667781); font-size: 14px; }
.wa-unread { flex: none; min-width: 22px; height: 22px; padding: 0 6px; border-radius: 11px; background: var(--wa-green); color: #fff; font-size: 12px; font-weight: 700; display: grid; place-items: center; }
.wa-chat__status { font-size: 12px; font-weight: 500; color: var(--faint, #8696A0); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.wa-chat__status.handoff { color: #D97706; }
.wa-chat__status.active { color: #1D8CF8; }
.wa-chat__top .wa-chat__status { flex: 1; min-width: 0; }
.wa-ai-count { flex: none; display: inline-flex; align-items: center; gap: 3px; padding: 1px 7px; border-radius: 9px; background: var(--wa-soft, #F0F2F5); color: var(--muted, #667781); font-size: 11px; font-weight: 600; font-variant-numeric: tabular-nums; }
.wa-ai-count ion-icon { font-size: 10px; }
.wa-ai-count.full { background: rgba(220, 38, 38, .1); color: #DC2626; }

/* Limites diarios da IA (topo da lista) */
.wa-limits { display: grid; gap: 10px; margin-bottom: 12px; padding: 12px 14px; border-radius: 16px; border: 1px solid var(--line); background: var(--surface); color: var(--text); }
.wa-limits__top { display: flex; align-items: center; gap: 10px; }
.wa-limits__ic { flex: none; display: grid; place-items: center; width: 32px; height: 32px; border-radius: 10px; background: #D9FDD3; color: #008069; font-size: 16px; }
:root[data-theme="dark"] .wa-limits__ic { background: #0A332C; color: #71EB85; }
.wa-limits__txt { flex: 1; min-width: 0; display: grid; }
.wa-limits__txt b { font-size: 14px; font-weight: 600; }
.wa-limits__txt small { font-size: 12px; color: var(--muted, #667781); }
.wa-limits__n { flex: none; font-size: 14px; font-weight: 600; color: var(--muted, #667781); font-variant-numeric: tabular-nums; }
.wa-limits__n b { font-size: 20px; font-weight: 800; color: var(--wa-green); }
.wa-limits__bar { display: block; height: 6px; border-radius: 3px; overflow: hidden; background: var(--wa-soft, #F0F2F5); }
.wa-limits__bar i { display: block; height: 100%; border-radius: 3px; background: var(--wa-green); transition: width .4s ease; }
.wa-limits.warning .wa-limits__n b { color: #D97706; }
.wa-limits.warning .wa-limits__bar i { background: #F59E0B; }
.wa-limits.danger .wa-limits__n b { color: #DC2626; }
.wa-limits.danger .wa-limits__bar i { background: #DC2626; }
.wa-limits__note { font-size: 12px; font-weight: 500; color: #D97706; }
.wa-limits.danger .wa-limits__note { color: #DC2626; }
.wa-empty { display: grid; justify-items: center; gap: 6px; padding: 40px 20px; text-align: center; color: var(--muted, #667781); }
.wa-empty ion-icon { font-size: 40px; }

/* Conversa */
.wa-thread { display: flex; flex-direction: column; height: calc(100vh - 260px); max-height: 900px; min-height: 460px; border-radius: 16px; overflow: hidden; border: 1px solid var(--line); background: var(--wa-wall); }
.wa-bar { display: flex; align-items: center; gap: 10px; padding: 10px 12px; background: var(--wa-bar); color: var(--wa-on-bar); }
.wa-bar__back { display: grid; place-items: center; width: 34px; height: 34px; color: var(--wa-on-bar); font-size: 22px; }
.wa-bar__title { flex: 1; min-width: 0; display: grid; }
.wa-bar__title b { font-weight: 600; font-size: 16px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.wa-bar__title small { opacity: .85; font-size: 12.5px; }
.wa-bar__actions { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 6px; }
.wa-bar__actions .btn { background: rgba(255,255,255,.14); color: var(--wa-on-bar); border-color: transparent; }
.wa-bar__actions .btn:hover { background: rgba(255,255,255,.24); }
.wa-wall { flex: 1; overflow-y: auto; padding: 12px 4% 16px; display: flex; flex-direction: column; gap: 2px; }
.wa-notice { align-self: center; display: flex; align-items: center; gap: 6px; max-width: 92%; margin: 0 0 8px; padding: 6px 10px; border-radius: 8px; background: var(--wa-notice); color: var(--wa-notice-text); font-size: 12.5px; text-align: center; }
.wa-day { align-self: center; margin: 8px 0; }
.wa-day span { display: inline-block; padding: 4px 10px; border-radius: 8px; background: var(--wa-in); color: var(--wa-meta); font-size: 12px; box-shadow: 0 1px .5px rgba(11,20,26,.13); }
.wa-line { display: flex; margin-top: 6px; }
.wa-line.tight { margin-top: 2px; }
.wa-line.out { justify-content: flex-end; }
.wa-bubble { max-width: min(75%, 560px); padding: 6px 9px 5px; border-radius: 8px; background: var(--wa-in); color: var(--wa-text); box-shadow: 0 1px .5px rgba(11,20,26,.13); }
.wa-bubble.tail { border-top-left-radius: 0; }
.wa-line.out .wa-bubble { background: var(--wa-out); }
.wa-line.out .wa-bubble.tail { border-top-left-radius: 8px; border-top-right-radius: 0; }
.wa-line.out .wa-bubble.ai { background: var(--wa-ai); }
.wa-bubble p { margin: 0; white-space: pre-wrap; word-wrap: break-word; font-size: 14.5px; line-height: 1.4; }
.wa-who { display: flex; align-items: center; gap: 4px; margin-bottom: 2px; color: var(--wa-send); font-size: 12.5px; font-weight: 600; }
.wa-who.ai { color: #1D8CF8; }
.wa-meta { float: right; display: inline-flex; align-items: center; gap: 3px; margin: 4px 0 -2px 10px; color: var(--wa-meta); font-size: 11px; }
.wa-tick { display: inline-flex; font-size: 15px; }
.wa-tick.read { color: #53BDEB; }
.wa-tick.bad { color: #EA0038; }
.wa-error { display: block; clear: both; color: #EA0038; font-size: 11.5px; }
.wa-composer { display: flex; align-items: flex-end; gap: 8px; padding: 8px 10px; background: var(--wa-soft); }
.wa-composer[hidden], .wa-closed[hidden] { display: none; }
.wa-composer textarea { flex: 1; min-height: 42px; max-height: 140px; resize: none; padding: 10px 14px; border: 0; border-radius: 21px; background: var(--wa-input); color: var(--wa-text); font: inherit; font-size: 15px; outline: none; }
.wa-send { flex: none; display: grid; place-items: center; width: 44px; height: 44px; border: 0; border-radius: 50%; background: var(--wa-send); color: #fff; font-size: 20px; cursor: pointer; }
.wa-send:disabled { opacity: .6; cursor: default; }
.wa-closed { display: flex; align-items: center; gap: 10px; padding: 12px 16px; background: var(--wa-soft); color: var(--wa-meta); font-size: 13.5px; }
@media (max-width: 640px) {
  .wa-thread { height: calc(100vh - 170px); border-radius: 12px; }
  .wa-bar__actions .btn span { display: none; }
  .wa-bubble { max-width: 85%; }
}

/* Aviso flutuante: lado esquerdo (o assistente fica a direita). */
.wa-float { position: fixed; left: max(16px, env(safe-area-inset-left)); bottom: max(84px, calc(env(safe-area-inset-bottom) + 78px)); z-index: 71; display: flex; align-items: center; gap: 10px; min-height: 56px; padding: 0; border-radius: 30px; background: var(--wa-green); color: #fff; text-decoration: none; box-shadow: 0 6px 18px rgba(0,0,0,.25); max-width: 56px; overflow: hidden; transition: max-width .3s ease, padding .3s ease; }
.wa-float[hidden] { display: none; }
/* Creditos terminando: mesmo aviso, em laranja (vermelho sem saldo) */
.wa-float.credits { background: #F59E0B; }
.wa-float.credits.empty { background: #DC2626; }
.wa-float.credits .wa-float__ic { font-size: 25px; }
.wa-float.credits .wa-float__ic i { background: #B45309; }
.wa-float.credits.empty .wa-float__ic i { background: #7F1D1D; }
.wa-float.credits.stacked { bottom: max(152px, calc(env(safe-area-inset-bottom) + 146px)); }
@media (min-width: 1024px) { .wa-float.credits.stacked { bottom: 92px; } }
.wa-float:hover, .wa-float.open { max-width: 320px; padding-right: 16px; }
.wa-float__ic { position: relative; flex: none; display: grid; place-items: center; width: 56px; height: 56px; font-size: 28px; animation: wa-pulse 1.4s ease-in-out infinite; }
.wa-float__ic i { position: absolute; top: 2px; right: 0; min-width: 20px; height: 20px; padding: 0 4px; border-radius: 10px; border: 2px solid #fff; background: #EF4444; font-style: normal; font-size: 11px; font-weight: 700; display: grid; place-items: center; }
.wa-float__text { display: grid; white-space: nowrap; }
.wa-float__text b { font-size: 13px; }
.wa-float__text small { font-size: 12.5px; opacity: .95; overflow: hidden; text-overflow: ellipsis; }
@media (min-width: 1024px) { .wa-float { bottom: 24px; left: 308px; } }
@keyframes wa-pulse { 0%, 100% { transform: scale(1); } 50% { transform: scale(1.1); } }
@media (prefers-reduced-motion: reduce) { .wa-float__ic { animation: none; } .wa-float { transition: none; } }
.wa-audio { display: block; width: min(300px, 62vw); height: 40px; margin: 2px 0; }
.wa-transcript-label { display: flex; align-items: center; gap: 4px; margin: 4px 0 0 !important; color: var(--wa-meta); font-size: 11px !important; font-weight: 600; }
.wa-transcript { font-style: italic; }